docs.acronis.comAcronis Mobile

Acronis Cloud might be unavailable in your region. For more information, click here: https://kb.acronis.com/content/4541 allows you to back up your data to Acronis Cloud, to local storage on your computer, or to an NAS device, and then recover it in case of loss or corruption. Note that backup to the cloud storage requires an Acronis Cloud subscription. Which devices does the mobile app support? You can install on any mobile devices that runs one of the following operating systems: iOS 8.0 and later (iPhone, iPad, iPod) Android 4.1 and later (mobile phones and tablets) Key features allows you to: Back up your personal data, including: Photos Videos Photos and videos located in iCloud (iOS only) Contacts Calendars Messages (Android only) Reminders (iOS only) Choose the following locations as a backup destination: Acronis Cloud Local storage on your computer NAS Encrypt backups with the AES-256 cryptographic algorithm Automatically back up new and changed data Access cloud backups from all your mobile devices and recover data from these backups Where can I find these apps? You can view additional information and download from the Apple App Store or Google Play: for iOS devices: https://itunes.apple.com/us/app/acronis-true-image-cloud/id978342143 for Android devices: https://play.google.com/store/apps/details?id=com.acronis.acronistrueimage Installing Depending on your mobile device, go to the Apple App Store or Google Play and search for the app. For example, to find and install for iOS: On your iPhone, open App Store . Tap the Search icon. Enter acronis in the search field. Select acronis mobile in the search results to go to the app page. Follow the standard installation procedure. The procedure to find and install the Android app is similar. Backing up your mobile device to Acronis Cloud A mobile backup is your guarantee that your data on your mobile device is safe and can be recovered in case of corruption or loss. You can also use the backup to transfer your personal data and settings from your old smartphone to a new one. Refer to for details. To back up your mobile data to Acronis Cloud: Start . Select Acronis Cloud as a backup destination. Sign in to your Acronis account. Tap the gear icon and select the data categories that you want to back up, or tap Back up if you want to back up all of the data. [optional step] Tap Use encryption to encrypt the backup and protect it with a password. Otherwise, tap , slide from the left border of the screen to the right, and then tap Access and Recovery . Select the backup that contains the desired file or data category. You can select the backup by name or by the device that contains the desired data. For example, to access data from your current mobile device, select this device from the list. Browse to the desired file or data category. Depending on the data type, the following operations can be done: Open Recover Recover all Recovering on your computer When you store your backup on your computer, you can access the mobile data in read-only mode in File Explorer. To access mobile data on a computer: Start Acronis True Image. On the sidebar, click Backup . From the backup list, select the mobile backup. On the right panel, click Browse files . You can work with the files in read-only mode. To modify a file, copy it to a different folder, first. Recovering data to a new smartphone When you have a mobile backup of your smartphone, you can easily transfer your personal data to another mobile device. For example, this is handy when you buy a new smartphone. Just recover your data from Acronis Cloud, or the local storage on your computer or NAS, to your new device. To recover your data to a new smartphone: Install and start . Depending on the mobile backup location, do one of the following: If the backup is stored in Acronis Cloud, tap Back up to Cloud , and then sign in to your Acronis account. If the backup is stored on your computer or NAS, tap Back up to computer or NAS , make sure that the mobile device and the backup storage device (computer or NAS) are connected to the same Wi-Fi network, and then scan the QR code to connect the mobile device to the computer or NAS. Refer to Backing up your mobile device to a computer or Backing up your mobile device to an NAS for details. detects that there are mobile backups in Acronis Cloud or local storage. Tap Recover data . Select the mobile device to recover your data from, and then tap Select device . For example, if you want to transfer your data from your old smartphone, select it. Select the data categories that you want to recover, and then tap Recover . Allow access to your personal data. When the recovery is complete, your data is downloaded to your new device. Mobile app settings To open the Settings section, slide from the left border of the screen to the right, and then tap Settings . The following settings are available: Continuous backup If this setting is turned on, automatically detects new data and uploads it to Acronis Cloud. Back up using Wi-Fi only or Back up using Wi-Fi and cellular connection You can choose an Internet connection type for the data upload and download. This is useful because sometimes a Wi-Fi connection is cheaper (or free) or more reliable than other connection types. Help Tap this item to open a web-based product help. Send feedback This command allows you to send feedback about , report a problem, or contact customer support. Clear remembered passwords If you select the setting for the app to remember the password when encrypting a backup, the app does not ask for the password when you work with the backed-up data on your mobile device. Clear remembered passwords if you want the app to ask you for the password every time you access the backup. Local destination of mobile backups When you back up your mobile data to a computer, stores the backups in the default folder C:\ProgramData\ Backup Data\acronis-local-data\ . When you change the destination, the acronis-local-data folder is moved to the location that you select. During this operation, the current mobile backups are paused and will automatically resume when the operation completes. All new mobile data will be backed up to the new destination. Note: All mobile backups are always stored in the same folder and cannot be separated. To change a local destination for mobile backups: On the Settings tab, find the Mobile backup location option. Click Change , then click Select location , and then select a new location for the backups. Note, you can select a location only on your internal hard drives. To change the new destination to the initial one, click Reset to default...