docs.acronis.comProduct Documentation - Acronis

Acronis Cloud might be unavailable in your region. For more information, click here: https://kb.acronis.com/content/4541 allows you to back up your data to Acronis Cloud, to local storage on your computer, or to an NAS device, and then recover it in case of loss or corruption. Note that backup to the cloud storage requires an Acronis Cloud subscription. Which devices does the mobile app support? You can install on any mobile devices that runs one of the following operating systems: iOS 8.0 and later (iPhone, iPad, iPod) Android 4.1 and later (mobile phones and tablets) Key features allows you to: Back up your personal data, including: Photos Videos Photos and videos located in iCloud (iOS only) Contacts Calendars Messages (Android only) Reminders (iOS only) Choose the following locations as a backup destination: Acronis Cloud Local storage on your computer NAS Encrypt backups with the AES-256 cryptographic algorithm Automatically back up new and changed data Access cloud backups from all your mobile devices and recover data from these backups Where can I find these apps? You can view additional information and download from the Apple App Store or Google Play: for iOS devices: https://itunes.apple.com/us/app/acronis-true-image-cloud/id978342143 for Android devices: https://play.google.com/store/apps/details?id=com.acronis.acronistrueimage Installing Depending on your mobile device, go to the Apple App Store or Google Play and search for the app. For example, to find and install for iOS: On your iPhone, open App Store . Tap the Search icon. Enter acronis in the search field. Select acronis mobile in the search results to go to the app page. Follow the standard installation procedure. The procedure to find and install the Android app is similar. Backing up your mobile device to Acronis Cloud A mobile backup is your guarantee that your data on your mobile device is safe and can be recovered in case of corruption or loss. You can also use the backup to transfer your personal data and settings from your old smartphone to a new one. Refer to for details. To back up your mobile data to Acronis Cloud: Start . Select Acronis Cloud as a backup destination. Sign in to your Acronis account. Tap the gear icon and select the data categories that you want to back up, or tap Back up if you want to back up all of the data. [optional step] Tap Use encryption to encrypt the backup and protect it with a password. Otherwise, tap Skip . Tap Back up . Allow to access to your personal data. When the backup is complete, your data is uploaded to the secure Acronis Cloud. If you want data changes (for example, new photographs) to be backed up automatically, make sure the Continuous backup setting is turned on. If this setting is turned off, the new data is backed up only when you tap Back up . Refer to Mobile app settings for details. Backing up your mobile device to a computer A mobile backup is your guarantee that your data on your mobile device is safe and can be recovered in case of corruption or loss. You can also use the backup to transfer your personal data and settings from your old smartphone to a new one. Refer to for details. To back up your mobile data to a computer: Make sure that your mobile device and your computer are connected to the same Wi-Fi network. On your computer: Start Acronis True Image. On the sidebar, click Backup , and then click Add backup . Click the Backup source area, and then select Mobile device . A QR code will be displayed. Please do not close this window. On your mobile device: Start . Select computer as a backup destination. Tap Scan QR code , point your camera at the QR code on the computer screen, and then wait until the mobile device is connected to the computer. Tap the gear icon and select the data categories that you want to back up, or tap Back up if you want to back up all of the data. [optional step] Tap Use encryption to encrypt the backup and protect it with a password. Otherwise, tap Skip . Tap Back up . Allow to access to your personal data. When the backup is started, you can track the progress in any application - on the computer or mobile device, but the errors and warning messages are displayed in the mobile app only. You can close both Acronis True Image on your computer and the app. The backup will continue in the background mode. When the backup is complete, your data is uploaded to your computer. If you want data changes (for example, new photographs) to be backed up automatically, make sure the Continuous backup setting is turned on. If this setting is turned off, the new data is backed up only when you tap Back up . Refer to Mobile app settings for details. When you change a mobile backup destination from local storage to Acronis Cloud, the connection between the mobile device and the computer is lost, and Acronis True Image stops associating the mobile backup in the list with the mobile device. Then, if you want to change the destination back to local storage, you will need to restore this connection. The connection may also be lost because of an error. To restore it, select the mobile backup in the backup list of Acronis True Image, click Reconnect , and then scan the QR code with your mobile device. After that, the backup will continue normally with the same settings. Backing up your mobile device directly to an NAS A mobile backup is your guarantee that your data on your mobile device is safe and can be recovered in case of corruption or loss. You can also use the backup to transfer your personal data and settings from your old smartphone to a new one. Refer to for details. To back up your mobile data to an NAS: Make sure that your mobile device and your NAS are connected to the same Wi-Fi network. On a computer or mobile device, use a web browser to open the NAS interface. You may need to enter your credentials to access it. Install the app. Follow the instructions at: https://go.acronis.com/atih2019/webhelp/nas/en . Start the Acronis True Image NAS application. A QR code will be displayed. Please do not close this window. On your mobile device: Start . Select NAS as a backup destination. Tap Scan QR code , point your camera at the QR code on the computer screen, and then wait until the mobile device is connected to the NAS. Tap the gear icon and select the data categories that you want to back up, or tap Back up if you want to back up all of the data. [optional step] Tap Use encryption to encrypt the backup and protect it with a password. Otherwise, tap Skip . Tap Back up . Allow to access to your personal data. When the backup is started, you can track the progress on the mobile device. When the backup is complete, your data is uploaded to your NAS. If you want data changes (for example, new photographs) to be backed up automatically, make sure the Continuous backup setting is turned on. If this setting is turned off, the new data is backed up only when you tap Back up . Refer to Mobile app settings for details. Recovering mobile data Recovering with your mobile device With your smartphone or tablet, you can access any mobile backup stored in Acronis Cloud, on your computer, or an NAS device. In general, you can open, view, recover, and perform some other operations with a file or data category. Note that because of operating system limitations, some operations can be unavailable for the specific file types. To access mobile data by using a mobile device: Install and start . Make sure that you have access to the backup: To access a cloud backup, sign in to your Acronis account, if prompted. To access a backup located on a computer or NAS, make sure that the mobile device and the backup storage device (computer or NAS) are connected to the same Wi-Fi network. Note: To connect to a computer or NAS, you need to have the Acronis True Image desktop application or the Acronis True Image NAS application installed on the computer or NAS. To open the side menu, slide from the left border of the screen to the right, a...